Privacy and cookies

We, Fauna & Flora International (FFI) and The Royal Foundation of The Duke and Duchess of Cambridge and Prince Harry (collectively known as the "Collaborators"), are committed to protecting the privacy and confidentiality of information provided by all users of this website.  This privacy policy explains how we use and protect the information that you provide to us.  This policy forms part of the terms of use that govern your use of our website.

Published Date: 2015/10/28


You can access most of the pages on our website without giving us your personal information. However, where you have the option to provide us with your personal information through our website, by submitting your personal information, you consent to our use of the information as set out in this privacy policy and in the privacy statements that appear on the forms through which you submit your personal information.

Information collected

You may provide us information about you by filling in forms on our website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our website and when/if you report a problem with our website. The information you give us may include your name, address, e-mail address and phone number. We also collect information automatically about your site visit.

If you contact us (by any method) about the website, we may keep a record of that correspondence and use your contact details to reply to you. Communications in connection with the website may be sent to you from us by email. Please note that email is not a fully secure means of communication. Whilst we try to keep our systems and communications protected against viruses and other harmful effects we cannot guarantee this.

Use of Information

We will give you an opportunity to choose not to receive marketing information before you submit your personal information.  Unless you choose not to receive marketing information, after you give us your personal information, we may from time to time contact you by mail, telephone, or email to provide information that may be of interest to you, including details about the services we offer, newsletters, legal updates and invitations to events.

We may disclose your information to the Collaborators, our agents and service providers for these purposes.  If you change your mind about being contacted in the future, please let us know.

Your personal information may be processed in an anonymous form by us and the Collaborators for the purposes of:

  • Building marketing profiles;
  • Aid strategic development; and
  • Audit usage of the website

We use your contact details for the purposes described when the information was originally collected. Usually this will be to supply you with information about our charitable activities and the charitable activities of the Collaborators who may contact you directly.  We may also supply your details to other carefully selected organisations to include the Collaborators, unless you have asked us not to do so.

Disclosure of your information

We will not pass information to any third parties unless otherwise set out in this Privacy Policy and unless you have agreed that we can. You can email us to stop receiving any information about us, our Collaborators and our services by contacting

Data protection

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

IP logging

When you visit our website, our server will automatically record your IP address and the time and duration of your visit.


A cookie is a small file of letters and numbers stored (with your consent) on your browser or the hard drive of your computer.  Cookies contain information that is transferred to your computer's hard drive.

Cookies allow us to identify you (or, more accurately, your computer) when you visit our website.  Knowing how often people are visiting each page of our website helps us work out how and where to improve our website.

We do not store your password or any other information in the cookies, or use it for any other purpose aside from tracking patterns of behaviour of visitors to our site. Our cookies do not contain any personal identifying information about a visitor, their location, their preferences or their financial activity. Our use of cookies is fully compliant with all United Kingdom data protection and data privacy regulations.

Details about the cookies we use on our website WILDLABS.NET are set out in the table below.

By continuing to use our website after opening this cookies policy, you consent to the use of cookies (including third party cookies) as described in this policy.




Strictly Necessary Cookies


Load balancer cookie.

If a site uses multiple servers, this cookie helps distribute tasks


This is used to track logged-in status.

The cookie name is usually suffixed with a random ID e.g. SESS1234abc

Session Cookie


This records whether the user has Javascript enabled on the browser.

This cookie alters available functionality based on whether the user is allowing Javascript.

Performance Cookies

Google Analytics





This is used to evaluate user activity on the site. Anonymised information on links, buttons clicked on the site, what pages have been visited and for how long is, compiled by Google Analytics and used to help us improve our site and content.

Two years

Session cookie

End of browser session

6 months from update

Third Party Cookies

Nid Pref

Google tracking and safe browsing cookies.

Google’s NID and PREF cookies are set by browsers to protect users against known intrusive sites. If you arrive at one of these sites it allows your browser to take action or notify you. Users can stop these cookies being set by turning off their browser’s ‘safe browsing’ mode.

PREF – 2 years

NID – 6 months

Social Media Cookies

This Website contains link buttons and content from Facebook, Twitter and YouTube, so that you can easily share content from our website with your social media networks.

If you use these features, these social media sites may store cookies on your device/computer. Information on the cookies used can be found by following the below links:




 [Please visit these social media sites directly to read the information about which cookies may be stored on your device/computer]

If you want, you can block cookies by changing the settings on your browser – we have set out below links to the 'Help' pages of some major browsers which explain how you can do this. Blocking the cookies we use may have an adverse impact upon the presentation of some or all of our website.

Links to the ‘Help’ pages of major browsers:

PC or MAC Browsers

Mobile Browsers

Accessing your personal information

You have a right to view a copy of the information that we hold about you by contacting A fee will be charged to access this information, to cover our administration costs.


We are not responsible for the privacy and data protection practices of other websites which may be reached through links contained in this website. You should be aware that when you leave this website and move into any linked website, you should read the privacy and data protection policies and statements contained on any such linked website.


Please note, we may update this Privacy Policy at any time, so please check it regularly.


If you have any comments, queries and requests relating to our use of your information please contact us:

  • By post at WILDLABS.NET, c/o Fauna & Flora International, 4th Floor Jupiter House, Station Road, Cambridge, United Kingdom CB1 2JD or
  • By telephone at 01223 431473, or
  • By email at

Mark correspondence for the attention of Stephanie O’Donnell.